I contributed an essay for the touring exhibition Graphic Advocacy: International Posters for the Digital Age 2001–2012, curated by Elizabeth Resnick. The essay, “12 Views of 120 Posters,” will be included in the catalog to be published in fall 2013, but is available now on the exhibition website here. The show is the third in a series of socio-political poster exhibitions that Resnick has co-curated, following The Graphic Imperative: International Posters for Peace, Social Justice and The Environment 1965–2005, and Graphic Intervention: 25 Years of International AIDS Awareness Posters 1985–2010. Graphic Advocacy just opened at its first venue, the Stephen D. Paine Gallery at Massachusetts College of Art & Design in Boston (my alma mater twice over) on January 15.
Eight years later, the revision still stings logo connoisseurs. In “How to Ruin a Great Design” in the March 13, 2011 New York Times, design critic Alice Rawsthorn categorized it as a “crime against design.” “…UPS did this by replacing the wonderful “present” logo designed by Paul Rand in 1961, with a dispiritingly bland version devised by the global design group FutureBrand. The new logo is described on FutureBrand’s Web site as “a simplified dynamic curve” that expresses “the evolution of the company’s services and its commitment to leading the future of global commerce.” A waggish design blogger summed it up more succinctly as the “golden combover.” Each time I see it, I yearn for its predecessor.”
That “waggish design blogger” (D. Mark Kingsley) expressed his opinion on the (now defunct) Speak Up site, co-founded by designer, writer, and entrepreneur Armin Vit. (Note: others have claimed or been attributed as coiner of the term.) When I asked for his current take on the UPS remake, Vit—who now comments on corporate identity at the site Brand New—took a holistic view of branding, one with healthy elements of idealism and pragmatism: “I still hate the execution of the logo, but I have come to understand how necessary it was to get rid of Rand’s logo. It made business sense. It was strategic. It didn’t cater to the utopian Preservation of Classic Logos Society. It was a stab at the heart of nostalgia. But guess what? We all survived. Hundreds of corporate logos have changed since then and hundreds more will change. As long as the product or service doesn’t change, or changes for the better, we just have to adjust to the changing visual landscape. We can lament it, but that doesn’t move us forward.”
Designers overreach when calling down cultural or commercial calamity should prized public graphics be deleted from the landscape—or paltry ones be introduced. Ensuring the economic efficacy of particular signage and logos is impossible; too many unknown or uncontrollable factors are involved. As Vit indicates, logo redesigns can only be signifiers of a substantive change (and, we hope, improvement) in the product or service.
At the same time, culture matters—and not only to graphic designers. If society overall didn’t care about such concerns, designers wouldn’t exist. Faced with a potential aesthetic enhancement to the environment, why not have it? The problem, always, is individual taste…and what it transmits.
Were any of these considerations part of Walt’s deliberations when he changed his signs? The evolution was curious. The current sign, along with its casual placement, was stylistically odd. In its five lines of type, it managed to employ four different typefaces. “SAVE MONEY W/OUR SERVICE” it now advised, and that we should “ASK FOR ‘TWIN.’” Type was all CAPS—but in red, unlike the previous sign’s blue.
Rather than rely on any more speculation, I took the ten-minute walk to Walt’s to inquire about their signs. A young man left his work on a garaged vehicle to greet me and when informed of the reason for my visit, identified himself as Ulysses, the original sign’s artist. He painted it when he was in high school, indulged by his dad, “Walt.”
I expressed my admiration for his work and asked why it was displaced. The cause had nothing to do with aesthetics or a business plan. A customer that owned a sign store found himself unable to pay his car-repair bill. Rather than get stiffed, Walt took his payment in the customer’s product. This didn’t please Ulysses but he resigned himself to it. “You don’t argue with your pop,” he stated.
The sign was painted over and the yard cleared when Walt’s lost its business license. Ulysses and his brother had recently reopened the shop on their own. They acquired the current sign to announce their reopening and serve as a placeholder. With his brother deferring, Ulysses made plans for a new airbrush painted sign.
As we chatted, a young woman yelled to Ulysses from across the street, crossed, and joined us. He was obviously pleased by her attention, though he teased her about being over-demonstrative with her call. With the shift in his focus, I thanked Ulysses for his time, said I looked forward to his new creation, and moved on. He had a new audience and message to transmit.
After a couple a months, there was another change in signage, though not what my chat with Ulysses had led me to anticipate. The minimal tacked-up sign, now faded, had shifted position to adorn a small, garden shed-like building alongside the cinder block shop. This windowless structure had a single door in the center, over which was another sign stating “OPEN” and an arrow pointing toward the shop.
Occupying the space above the garage door was another homemade, wooden sign: red and grey painted letters on white background, obviously accomplished with a stencil—but with the gaps filled in. “WALT’S TRANSMISSION” stood over two phone numbers. No flourishes. Simple and functional.
Or was it? I found myself imparting a knowing, deliberate stylishness to the block lettering. And was that a hint of a drop shadow to the phone numbers? Below, for the signs “STRUTS” and “BRAKES” he hadn’t even bothered to go beyond the stenciling. Was I seeing a nuance, a design brut perhaps? Or did my admiration for the original sign have me attribute its maker an intentional aestheticization—one that didn’t exist?
Just as I may have been projecting my desire onto the sign, I may have additionally ascribed a flourishing of the business. The brothers seemed to be laboring every day of the week. A car or two or three always occupied the yard, awaiting or fresh from repair. My disappointment in not experiencing a dramatic new Ulysses creation was overridden by satisfaction that they were making a go of it. If business was steady, their current signage was successful. Post hoc ergo propter hoc, right?
Whatever prosperity I believed I witnessed abruptly ended, at least from my perspective. The garage door closed one day and I’ve yet to pass when it’s open, no matter the time of day or week. Then what few cars waited outside in the yard went away, as did everything that wasn’t a structure or attached to it. Once more, for whatever reason, the business seemed dormant—or dead. On occasion, a small pickup truck with “REPAIR” spray-pained on the side, and a hand truck, appeared outside the shack.
Though my previous speculations on the reasons for the sign changes at Walt’s were off base, I feel confident in my conjecture about what may be the last. Ulysses had priorities, and crafting creative signage wasn’t high amongst them. Just get something up there. The new sign was enough…until it wasn’t enough.
However, assigning any responsibility for the business’ fortunes onto the signage, especially considering the capricious routes to their crafting and installation, seems foolish, if not simply unfair. Some other cause may have shuttered Walt’s: one or the other brother falling ill, finding a better job, a falling out, a legal or licensing problem—any number of reasons. Maybe it’s another hiatus.
The signs were just carried along by circumstances, rather than directing them. They projected and were projected upon. Design gives, and receives.
Walt’s Transmissions has a new sign, its third in as many years. It took a while for me to notice, even though I drive past twice a day on the way to and from work. The new sign was placed to the left of their garage door, posted no higher than an average person’s height, on the side of a small addition to the cinder-block structure. The cab of the battered pick up truck stationed in front easily obscures the sign. The previous two signs announced from the obvious spot facing the main street, just below the apex of the roof. This one may have found its less prominent location not so much out of some sense of self-effacement than someone’s diminished desire to climb a ladder.
Whatever the reason for its less than optimal positioning, the new sign was an encouraging sign. From all appearances, the shop appeared in the process of closing: activity slowed, the number of distressed cars in the fenced-in yard decreased significantly. That latter development first seemed a positive step toward a leaner, meaner, and cleaner facility. Then I noticed the shop’s sign—its second—had been removed along with the junk cars. What appeared at first to be a freshening up quickly took on features of a winding down.
My interest in Walt’s was largely due to its original sign, which I had delighted in. It was hand painted directly onto the building, by someone with a degree of experience or training. The letter forms were fanciful, more in keeping with graffiti than professional sign painting. Corporate logos and the stylized lettering of packaging influenced graffiti itself. Here was culture sampling and remixing itself. And the artist had signed the work.
Having avoided any transmission trouble with my car, I had no practical connection with Walt’s. If I had the need, I would have gone elsewhere, to mechanics I already had a relationship with. As much as I treasured the sign, it didn’t affect my consumer choices. It’s problematic if this or any sign could provoke me to a service purchase.
While my attention to Walt’s was for purely aesthetic reasons related to the sign, its replacement represented basic debates on the purpose and capacity of design. It also came to stand for our area’s revitalization attempts. Long-awaited changes were underway in our borough of South Norfolk, Virginia. Many more were planned or hoped for, all to rescue a sorely neglected section of Chesapeake. After decades of decay, any change seemed for the better—even a new sign for a transmission shop.
Technically, Walt’s was just over the city line and in Norfolk proper. But its proximity—a ten-minute leisurely stroll east over the railroad overpass—brought it within the scope of what I consider our locale. The quality and character of the streets and houses were consistent well beyond the borderline. Our area was a zone of “before” pictures yearning for an “after.” Or, as a designated historic district, longing to return to its beneficent before.
Walt’s sign entered emblematic status in its substitution. Not long after I got around to documenting my beloved sign, it was covered over with a new one. The replacement was a dully commercial product, surely promoted as able to increase visibility—AND sales! In place of the eccentric lettering was the consistency of a typeface. Though in this context, was unconventional in its own right, being “Souvenir,” a 1914 creation of eminent type designer Morris Fuller Benton that found its full favor in the 1970s. (I’ll always think of it as the Innervisions type, as my first exposure to it was on the sleeve of that classic 1973 Stevie Wonder album.)
All told, the new sign was more professional. It included credit card info and a web address: indicators of an efficient and tech-savvy business. The sign wasn’t ugly—just anonymous and bland, despite the unusual typeface. The product of a standardized process, it was unlikely to acquire any admirers. But is that a sign’s job? What’s most important to the business? It’s specious to claim that the original sign, by virtue of its novelty, attracted more attention. And, from that, potential customers. Then again, is “artistic” signage what you’re looking for when you’re in the market for a CV joint? I want my mechanic to be like the sign: competent—but with a little personality. Still, all of the original sign’s information was perfectly readable. By basic rules of design, it was successful. Why replace it?
This gets us into another transmission issue: of messages by design, both perceptible and imperceptible. The design styling of the sign—or any artifact—modulates what’s transmitted. That original graffiti-sign probably was broadcasting a message that was too “folksy” for the owner. Or, perhaps, a new owner wanted to put his stamp on the business.
From the perspective of the neighborhood, any upgrade in a local business is a good thing. The area is economically depressed, in need of bolstering its tax base and drawing people in. And while a house on that corner would be more visually commodious and in keeping with the largely residential nature of the block, the area’s still zoned light industrial. Everything’s a trade off. As it is with the new sign: there’s not much you can do to make a transmission shop “sexy” graphically—except maybe an unusual font.
What you quickly encounter is the ongoing drama pitting “revitalization” against preserving the “character” of a neighborhood. Wrecking ball against renovation. It’s an impromptu theater piece being staged across the country in all varieties of communities. The scorched-earth urban renovation schemes of the 1970s instigated a preservation movement that has engendered its own backlash. This was echoed in graphic design as the modernist impulse sought to pave all visual culture with an austere Helveticascape.
Revitalization isn’t an abstract topic for me, having bought a home within South Norfolk’s historic district. Restrictions are placed here on what and how renovations may be made. However, in attempting to invigorate neighborhoods, the civilian review board that must approve all changes often misses the spirit of the initiative for the letter. The greater goal would seem to be encouraging conscientious homeowners to buy into the area to restore and maintain properties at a reasonable common standard. Instead, residents find themselves trapped under leaking tin roofs because of the expense of replacing them with identical materials. The mandate mutates into one requiring deep pockets rather than good faith.
Were our area composed of tracts with uniform house styles from the same era, the prohibitions on contemporary additions considered not in keeping would be consistent. However, our neighborhoods and the houses themselves—as they are everywhere—are mélanges. Still, with the establishment of the historic district, an arbitrary baseline was established. Existing structures were declared acceptable, no matter their peculiar makeup. For instance, common throughout the district are Craftsman-style bungalows retrofitted in the 1940s with brooding metal awnings. Neither historically “accurate” nor particularly attractive, the hybrids have been deemed acceptable and worthy of preservation. Meanwhile, our desire to construct an architecturally sympathetic second-floor sun porch gets squelched as improper, as it wouldn’t have been a feature on an early-1890s home.
The result is our mixed feelings about the guidelines and its attempt to standardize variety. The effort is another example of how the designation of “original” has always been a moving target, a matter of interpretation rather than objective analysis. While we acknowledge that the guidelines have been for the area’s betterment, the regimented, capricious application potentially thwarts our plans and frustrates us.
Fortunately, for most of us, graphic design isn’t macro-managed on the citizenry (it’s the high Modernist designers and visionary/grandiose architects/urban planners who count this as misfortune). Supervision occurs at the micro stage, within organizations. Unless it’s signage, graphic design occurs at an immediate, personal level. For his signs, Walt evidently worked off of his own, subjective sense of how design worked.
Corporations have much more at stake and adopt a more strategic approach. Their situation is somewhat similar to crafting and enforcing guidelines for historic districts, as they aspire to retaining graphic aspects of their established identity—their brand—while injecting stable doses of contemporaneity.
Companies may have come to their graphic identity through happenstance—meaning it was adopted before the rise of focus group testing of designs. However, the companies incur significant risk from deviating too far from established characteristics. It’s the younger graphic designers that may chafe under the resultant regimented identity systems (mandated by other designers)—much as I do under the historic district’s decrees.
But it’s also graphic designers—primarily the older, seasoned ones—who raise the hue and cry when some iconic logo receives an update—deviating from identities fashioned by other, often legendary designers. When Paul Rand’s 1961 UPS logo (the company’s third) was reworked 42 years later, numerous designers rejected the change solely due to the original being a work of the master. You don’t revise Paul Rand—like you don’t revise a Picasso.
(To be continued.)
Another year, another batch of holiday cards. As always, it’s good to have creative friends. Here’s three gifts that made my mailbox sing last month. John McVey wrung more joy out of a typewriter an a stylish serif. Above is the front, here is the inside spread:
and the front and back spread out:
Nikki Webb‘s was letterpress pleasure:
And our friends at UnderConsideration took a break from letterpressery, to go poster. Here’s the inside:
and my favorite mandala: